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Saturday, July 25, 2020

AIRLINES ADDRESS

.ARYY

AIRLINES CONTACT NO.

C*7A2/AI OR GC*436/23

DATA MODIFIED

DM

DATA ADDED

DA

DISPLAY CLIENT FILE HISTORY

C*H

REINSTATE MORE THAN ONE PERSONAL FILE FROM THE SPECIFIED BUSINESS FILE (MAXIMUM 40 PERSONAL FILES)

CXP@TREMAIN-HAZELDEN:MARKS:PEBBLE

REINSTATE PERSONAL FILE

CXP@ROHRER-CURSON

REINSTATE BRANCH BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES

CXB@J2X/ELLIS

REINSTATE BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES

CXB@RIEDEL

DELETE MORE THAN ONE PERSONAL FILE FROM THE SPECIFIED BUSINESS FILE (MAXIMUM 40 PERSONAL FILES)

XP/TREMAIN-HAZELDEN:MARKS:PEPPLE

DELETE PERSONAL FILE FROM BRANCH J2X

CXP/J2X/MANNS-BONFIELD

DELETE PERSONAL FILE

CXP/ROHRER-CURSON

DELETE BRANCH BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES

CXB/J2X/ELLIS

DELETE BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES

CXB/RIEDEL

PAGE UP THE DISPLAYED LIST

CL*PU

PAGE DOWN THE DISPLAYED LIST

CL*PD

DISPLAY FILE FROM LIST

CL*10

REDISLAY LAST ACTIVATED LIST

CL*L

SEARCH ACROSS SELECTIVE ACCESS OR GROUP CODE AGREEMENTS FOR SPECIFIED PERSONAL FILE TITLE

CL*S/SEARS-HAYES

SEARCH ACROSS SELECTIVE ACCESS OR GROUP CODE AGREEMENTS FOR SPECIFIED BUSINESS FILE TITLE

CL*S/SEARS

LIST MEMBERSHIP PERSONAL FILES FOR SPECIFIED BUSINESS FILE

CLP/YAT/TOURS

LIST MEMBERSHIP BUSINESS FILES BELONGING TO MEMBERSHIP AGENCY FILE (YAT)

CLB/YAT/

DISPLAY LIST OF PERSONAL FILES BEGINNING WITH THE LETTER B ASSOCIATED WITH SPECIFIED BUSINESS FILE

CLP/WINES-B

DISPLAY LIST OF PERSONAL FILES STARTING WITH BAF ASSOCIATED WITH THE SPECIFIED BUSINESS FILE

CLP/HARLE-BAF

DISPLAY LIST OF PERSONAL FILE ASSOCIATED WITH SPECIFIED BRANCH BUSINESS FILE

CLP/S8T/CAMPBELL

DISPLAY LIST OF PERSONAL FILES ASSOCIATED WITH SPECIFIED BUSINESS FILE

CLP/HOOVER

DISPLAY LIST OF BUSINESS FILES STARTING WITH KIB FOR OWN OR BRANCH OFFICE

CLB/N96/KIB

DISPLAY LIST OF BUSINESS FILES BEGINNING WITH G

CLB/G

DISPLAY LIST OF BUSINESS FILES IN BRANCH OFFICE 7AA7

CLB/7AA7/

DISPLAY LIST OF BUSINESS FILES IN BRANCH OFFICE X15

CLB/X15/

DISPLAY LIST OF BUSINESS FILES IN YOUR OFFICE

CLB

DISPLAY LIST OF AGENCY FILES IN ASSOCIATED GROUP CODE

CLM

DISPLAYED SINGLE FILE MOVE OF A BUSINESS FILE MOVING ALL R LINES THAT HAVE A CLIENT IDENTIFIER OF 4 RELATING THE TO PASSENGER 3 AND SEGMENTS 1 AND 2 IN THE BOOKING FILE

CMB/R/C-4/S-1-2/P-3

DISPLAYED MULTIPLE FILE MOVE MOVING ALL R LINES RELATING THEM TO PASSENGER 2 AND SEGMENT 1 IN THE BOOKING FILE

CM/R/P-2/S-1

DISPLAYED SINGLE FILE MOVE OF A PERSONAL FILE MOVING ALL R LINES RELATING THEM TO ALL SEGMENTS AND ALL PASSENGERS IN THE BOOKING FILE

CMP/R

DISPLAYED MULTIPLE FILE MOVE MOVING ALL R LINES RELATING THEM TO ALL SEGMENTS AND ALL PASSENGERS IN THE BOOKING FILE

CM/R

BLIND SINGLE FILE MOVE OF A BUSINESS FILE FOR BRANCH OFFICE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 3 AND 4

CMBT/XX1//FORD/C-3-4

BLIND MULTIPLE FILE MOVE OF A BUSINESS FILE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 3

CMT/FORD/C-3

DISPLAYED SINGLE FILE MOVE OF A PERSONAL FILE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 3.5 AND 8

CMP/C-3.5.8

DISPLAYED SINGLE FILE MOVE OF A BUSINESS FILE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 2 AND 6

CMB/C-2.6

DISPLAYED MULTIPLE FILE MOVE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 2

CM/C-2

MOVE ALL Y LINES FROM MEMBERSHIP (YAT) PERSONAL FILE (TOURS-BROWN) AND OPTIONAL LINES 2 AND 7 WITH DATE 03JAN

CMPT/YAT//TOURS-BROWN/+2.7*03JAN

MOVE ALL Y LINES AND OPTIONAL LINES 3 / 4 AND 9 FROM PERSONAL FILE (AMOCCO-JONES) FOR PSEUDO CITY CV1 BELONGING TO CRS APOLLO ( 1 V )

CMPT/1V/CV1//AMOCCO-JONES/+3.4.9

MOVE ALL Y LINES IN PERSONAL FILE PLUS OPTIONAL LINES 16 / 19 AND 25 FROM BRANCH OFFICE? ADD AGENTS NAME TO AGENCY PHONE FIELD

CMPT/GL4//TREMAIN-BRUTON/+*JILL/+16.19.25

MOVE ALL Y LINES IN PERSONAL FILE PLUS OPTIONAL LINES 9 THROUGH 11 AND 19? ADD ADDITIONAL BF ENTRIES AND END TRANSACT

CMPT/TREMAIN-HODKIN/+9-11.19/+T.T*+R.P+E

MOVE ALL Y LINES IN PERSONAL FILE AND ADD AGENTS NAME TO AGENCY PHONE FIELD

CMPT/MANNS-OSULLIVAN/+*LIZ

MOVE ALL Y LINES FROM MEMBERSHIP (YAT) BUSINESS FILE WITH TITLE TOURS

CMBT/YAT//TOURS

MOVE ALL BUSINESS FILE Y LINES AND OPTIONAL LINE 3 THROUGH 7 AND 15 FROM BRANCH OFFICE? ADD AGENTS NAME TO AGENCY PHONE FIELD

CMBT/8CJ//REYNOLDS/+*PETER/+3-7.15

MOVE ALL BUSINESS FILE Y LINES AND OPTIONAL LINES 20 AND 32 THROUGH 36? ADD ADDITIONAL BF ENTRIES AND END TRANSACT

CMBT/ARDEN/+20.32-36/+T.T*+SI.AZ*PASSENGER HAS A VALUABLE PAINTING+R.P+E

MOVE ALL BUSINESS FILE Y LINES AND OPTIONAL LINES 3 / 7 AND 18 THROUGH 24? ADD AGENTS NAME TO AGENCY PHONE FIELD

CMBT/ENCO/+*ELAINE/+3.7.18-24

Friday, July 3, 2020

MOVE ALL Y LINES PLUS OPTIONAL PERSONAL FILE LINES 4 AND 7 THROUGH 9 AND ADDITIONAL BF ENTRIES AND END TRANSACT

CMT/TREMAIN-KEYNE/+4.7-9/+T.T*+R.P+E

MOVE ALL Y LINES..PLUS OPTIONAL PERSONAL FILE LINES 3 WITH DATE.. 12 AND 14? ADD AGENTS NAME TO AGENCY PHONE FIELD

CMT/TREMAIN-LOVELL/+*MARGARET/+3*15OCT+12.14

BUSINESS FILE LINES 9 / 21 AND 26 FROM BRANCH OFFICE

CMT/G2B//TIFFANYS/+9.21.26 MOVE ALL Y LINES..OPTIONAL

MOVE ALL Y LINES..OPTIONAL BUSINESS FILE LINES 12 AND 20 THROUGH 27? ADD AGENTS NAME TO AGENCY PHONE FIELD? ADDITIONAL BF ENTRY AND END TRANSACT

CMT/TREMAIN/+*MOYA/+12.20-27/+R.P+E

BUSINESS FILE LINES 7 / 20 AND 23? ADD AGENTS NAME TO AGENCY PHONE FIELD

CMT/MANNS/+*JANE/+7.20.23 MOVE ALL Y LINES..OPTIONAL

MOVE ALL LINES FROM AGENCY FILE OF OWN OR BRANCH AGENCY ADDING A NAME TO THE AGENCY PHONE FIELD AND MOVING OPTIONAL LINES 4 AND 9 THROUGH TO 11

CMT/7AA7//+*MOYA/+4.9-11

MOVE ALL Y LINES FROM AGENCY FILE OF OWN BRANCH OR BRANCH AGENCY(THE PSEUDO CITY IS MANDATORY)

CMT/EC2//

MOVE ALL Y LINES PLUS OPTIONAL 13 FROM PERSONAL FILE ONLY - ADD AGENTS NAME TO AGENCY PHONE? ADDITIONAL BF ENTRIES AND END TRANSACT

CMP/+*KELLY/+3*12JUN+10-13/+R.PSGR+NP.VEGETARIAN+E

MOVE ALL Y LINES..OPTIONAL LINES 15 AND 30 THROUGH 35 FROM PERSONAL FILE ONLY AND ADDITIONAL BF ENTRY

CMP/+15.30-35/+NP.PASSENGERS NEED SEPARATE ITINERARIES

MOVE ALL Y LINES..OPTIONAL LINES 18..19 AND 25 FROM PERSONAL FILE ONLY

CMP/+18.19.25

MOVE ALL Y LINES..OPTIONAL LINES 13 AND 29 THROUGH 31 FROM BUSINESS FILE ONLY - ADD AGENTS NAME TO AGENCY PHONE FIELD? ADDITIONAL BF ENTRIES AND END TRANSACT

CMB/+*ELAINE/+13.29-31/+NP.SMOKING SEAT+R.P+E

MOVE ALL Y LINES..OPTIONAL LINES 11 THROUGH 13 AND 41 FROM BUSINESSFILE ONLY WITH ADDITIONAL BF ENTRY

CMB/+11-13.41/+P.LONH*0171 281 4567

MOVE ALL Y LINES..OPTIONAL LINES 16..21 AND 43 FROM BUSINESS FILE ONLY

CMB/+16.21.43

MOVE ALL Y LINES..ATTACH NAME TO PHONE FIELD AND MOVE LINE 7 WITH DATE

CMM/+*JEAN/+7*27MAR

MOVE ALL Y LINES PLUS OPTIONAL LINE 3 WITH DATE..LINES 10 THROUGH 14 AND LINE 20? ADD AGENTS NAME TO AGENCY

CM/+*LIZ/+3*21AUG+10-14.20/+P.LONH*01712896941+E

MOVE ALL Y LINES PLUS OPTIONAL LINES 7..16..19 THROUGH 21? ADD AGENTS NAME TO AGENCY PHONE FIELD AND ADDITIONAL BF ENTRIES

CM/+*LIZ/+7.16.19-21/+R.JANE+P.LONH*0181 5552123

MOVE ALL Y LINES PLUS OPTIONAL LINES 1..3 AND 10

CM/+1.3.10

MOVE ALL Y LINES AND ADD AGENTS NAME TO AGENCY PHONE FIELD

CM/+*LIZ

MOVE ALL Y LINES

CM/

RENAME OWN OR BRANCH OFFICE PERSONAL FILE

CRP/GL1/JOICE:JOYCE

RENAME OWN OR BRANCH OFFICE BUSINESS FILE

CRB/GL1/MANNS:MANS

RENAME OWN OFFICE PERSONAL FILE

CRP/JOICE:JOY

RENAME OWN OFFICE BUSINESS FILE

CRB/MANNS:MANS

REARRANGE LINE 20 AFTER LINE 4 AND RENUMBER SUBSEQUENT LINES

C@/4L20

RENUMBER LINES STARTING AT 35 IN CONSECUTIVE ORDER

C@CN35

CHANGE TRANSFER CODE TO Y ON LINE 7

C@7Y/

ADD TO OR CHANGE LINES 44 AND 45

C@44Y/T.TAU/.........@45N/CALL AFTER 5PM

INSERT AFTER LINE 43 SUBSEQUENT LINE NUMBERS RENUMBERED

C@/43

IGNORE CLIENT FILE COMPLETELY IN Galileo

I

REDISPLAY FILE DISPLAYING LINES WITH TRANSFER CODE Y/CLIENT IDENTIFIER OF 2 AND QUALIFIER OF D

C*R:T-Y/C-2/Q-D

REDISPLAY PERSONAL FILE DISPLAYING LINES WITH CLIENT IDENTIFIER OF 1

C*P:C-1

REDISPLAY BUSINESS FILE DISPLAYING LINES WITH QUALIFIERS OF O

C*B:Q-O

REDISPLAY FILE DISPLAYING LINES OF TRANSFER CODE Y

C*R:T-Y

REDISPLAY ALL O LINES WITH QUALIFIER OF R IN THE CURRENT AGENCY/BUSINESS OR PERSONAL FILE

C*R:OR

REDISPLAY LINES 7 THROUGH 15 IN THE CURRENT AGENCY/BUSINESS OR PERSONAL FILE

C*R:7-15

REDISPLAY ALL Y LINES IN THE CURRENT AGENCY/BUSINESS OR PERSONAL FILE

C*R:Y

REDISPLAY LAST RETRIEVED PERSONAL FILE

C*P

REDISPLAY LAST RETRIEVED OR REFERENCED BUSINESS FILE

C*B

REDISPLAY ACTIVE CLIENT FILE

C*R

RETRIEVE PERSONAL FILE DISPLAYING LINES OF TRANSFER CODE Y - CLIENT IDENTIFIER OF 2 AND QUALIFIER OF D

C*AB-HAYES:T-Y/C-2/Q-D

RETRIEVE PERSONAL FILE DISPLAYING LINES OF CLIENT IDENTIFIER OF 1

C*AB-HAYES:C-1

RETRIEVE BUSINESS FILE DISPLAYING LINES OF QUALIFIERS OF O

C*AB:Q-O

RETRIEVE AGENCY FILE DISPLAYING LINES OF TRANSFER CODE Y

C*E5D/T:T-Y

RETRIEVE PERSONAL FILE DISPLAYING

C*AB-HAYES:T-Y/C-2/Q-D

RETRIEVE PERSONAL FILE DISPLAYING LINES OF CLIENT IDENTIFIER OF 1

C*AB-HAYES:C-1

RETRIEVE BUSINESS FILE DISPLAYING LINES OF QUALIFIERS OF O

C*AB:Q-O

RETRIEVE AGENCY FILE DISPLAYING LINES OF TRANSFER CODE Y

C*E5D/T:T-Y

RETRIEVE PERSONAL FILE FOR BRANCH OFFICE - LINE 1

C*J4L/MANNS-BAILEY:1

RETRIEVE PERSONAL FILE - O LINES QUALIFIED AS H

C*TREMAIN-LYNHAM:OH

RETRIEVE BUSINESS FILE LINES 4 THROUGH 18

C*MANNS:4-18

RETRIEVE BUSINESS FILE FOR BRANCH OFFICE - LINE 26

C*JW4/TREMAIN:26

RETRIEVE BUSINESS FILE ALL Y LINES WITH QUALIFIER OF C

C*MANNS:YC

RETRIEVE ALL N (NEVER MOVE) LINES FROM A BRANCH AGENCY FILE

C*E5D/:N

RETRIEVE ALL Y (ALWAYS MOVE) LINES NLY FROM THE AGENCY FILE

C*:Y

RETRIEVE ALL PERSONAL FILES THAT MATCH THE SPECIFIED TITLE (HAYES) FOR BRANCH OFFICE

C*XX1/*-HAYES

RETRIEVE ALL PERSONAL FILES THAT MATCH THE SPECIFIED TITLE (HAYES)

C**-HAYES

RETRIEVE ALL PERSONAL FILES ATTACHED TO SPECIFIED BUSINESS FILE THAT BEGIN WITH THE CHARACTERS HA

C*ABC-HA*

RETRIEVE ALL BUSINESS FILES BEGINNING WITH THE CHARACTERS JON FOR BRANCH OFFICE

C*XX1/JON*

RETRIEVE ALL BUSINESS FILES BEGINNING WITH THE CHARACTERS JON

C*JON*

RETRIEVE MEMBERSHIP PERSONAL FILE

C*YAT/TOURS-BROWN

RETRIEVE MEMBERSHIP BUSINESS FILE

C*YAT/TOURS

RETRIEVE MEMBERSHIP AGENCY FILE (YAT)

C*1V/CA7/

RETRIEVE BRANCH PERSONAL FILE

C*L44/TREMAIN-MULLER

RETRIEVE PERSONAL FILE

C*MANNS-LEWIS

RETRIEVE BRANCH BUSINESS FILE

C*Y3W/TREMAIN

RETRIEVE BUSINESS FILE

C*MANNS

RETRIEVE BRANCH 3PCC AGENCY FILE

C*GL4/

RETRIEVE BRANCH 4PCC AGENCY FILE

C*7AA7/

RETRIEVE AGENCY FILE

C*

OPEN purged pnr Entry

>PQ/R-pnr >PQ/R-TJSBQM/*CONFIRM >T/B1 Q/1*CPD

NONVEG MEAL COMMAND

SI.SPML* NONVEG MEAL

Apply waiver code of airline cancellation penalty at the time of refund

FB1 FBUEB/WAIVER CODE FFUTTL FBF R.K+ER WAIVER CODE

Display deleted fare file

*HFF

FULL Refund command

TRNE0983755512261/D01JAN20/RF

delete contact no

p.@

to delete remarks

np.@

fare hide in view trip

NP.VIEWTRIPITIN

Check Fare Rule Without Deal code

FD29DEC19BOMDIU/AI-L-OW-PRI

Check Fare Rule with deal code

FD29DEC19BOMDIU/AI-L-OW-PRI-DEL031:P Deal code-DEL031

Historical fare checking command

FDLONPAR13DEC16/BA.T13DEC16

Currency Convert GBP tO INR

FZSGBP125INR

Retention Line command in Galileo

RD.T/30SEP*PNRLIVE

AIRLINE COMMISON COMMAND

CGCTD

OSI REMARKS

SI.AI*

Remarks Entry

NP.BOOKNG DONE ON CALL

CHILD NAME ENTRY IN GALILEO

N.2SMITH/DORAMRS/ANNMISS*P-CHD 7YRS

Ticket issuance command in Galileo

TKPDTD-- Ticket issuance

Commission or modifire entry in Galileo

TMU1FS/Z1.75--Commission updation or modifire

Pricing command with Deal Code in Galileo

FQ-:Deal Coed

PNR CREATION STEP IN GALILEO

PNR CREATION A25FEBDELBOM*AI---SEGMENT OPTION N1U1--SELL ONE SEAT FROM LINE NO-1 U- CLASS N.LASTNAME/FIRST NAME MR >P.DELM*9854228355 * SI.P1/SSRCTCMAIHK1/9316677237​ >MT.KAPIL@GMAIL.COM SI.P1/SSRCTCEAIHK1/KAPIL//GMAIL.COM T.T* C*SBT CM/ RULA/GST R.KAPIL+ER----SAVE PNR

Refund claim on Galileo

CLaim PNR How to claim PNR: 1 Retrieve the airline PNR "Retrieval by Record Locator: C/ZZ*XXXXXX (ZZ indicates two letter airline code / XXXXXX indicates the airline vendor record locator) Retrieval by Flight and Name: C/ZZ*ZZ374/12APRFCO-WAHI/AMR (If a passenger is waitlisted, precede the flight number with W, e.g. C/ZZ*W/ZZ374/12APRFCO-WAHI/AMR " Claiming the PNR: 2 C/ZZ/OK "Once the last entry is performed a Galileo Locator is generated and the same is transmitted to all the carriers in itinerary. " "## You might receive an error while claiming PNR: CLAIM FAILED - ERROR IN VENDOR SYSTEM. In such scenario we need to get in touch with airline to find out the reason of not getting the PNR claimed. " "Note: Claiming a Group PNR and creating a Passive Group Booking are two different things, airline mention below have the functionality on 1G where in they permit us to claim their bookings and the claimed bookings are in “HK” status, however on the other hand the airline which does not support claiming PNR, we create passive booking for them in AK mode, these bookings are replica of the original booking and are made for the issuance purpose.. "

Galileo Group Booking

FIRST STEP N.G/10 GRROUP NAME SECOND STEP N 10 G 1 AK THIRD STEP UPDATE PHONE FIELD AND TKTD FIELD FOURTH STEP SAVE THE PNR1 FIFTH STEP ADD AIRLINES PNR WITH RL.YY*PNR NO. SIXTH STEP INSERT PAX NAME AS SAME AS AIRLINES END SEVENTH STEP FARE BUILT EIGHTH STEP ADVISED AGENT NOT TO ISSUE ALL TKTS IN ONE GO NITNH STEP IF SEGMENTS GETS NO IN GROUP BKNG THE REMOVE BY XK ONLY

Galileo Queue Management

IMPORTANT COMMANDS FOR DAILY USE PRE-ASSIGNED QUEUES UTC UNABLE TO CONTACT LMT LEFT MESSAGE TO CALL BACK 0 URGENT URGENT 1 GENERAL GENERAL 1*CPD PAST DATE QUICK QUEUE 2 SEATING REPLIES QUEUE 3 SYNCHRONISATION ADVICE QUEUE 4-6 NOT YET ASSIGNED QUEUE 7 RQR FOLLOWUP (AWAITING VENDOR LOCATOR) QUEUE 8 TOD FOLLOWUP (NOT YET IN USE) QUEUE 9 TICKET REVIEW TAW (BFS WITH TAW) QUEUE 10 TICKET REVIEW TAU (BFS WITH TAU) QUEUE 11 FARES QUEUE 12 REVIEW BOOKING FILE QUEUE 13 NOT YET ASSIGNED QUEUE 14 AUTO TKT REJECT (BFS REJECTED FROM QUEUE 10 FOLLOWING QUEUE TICKETING) QUEUE 15 GROUPS ADVICE (GROUP BOOKING ADVICE QUEUE 16 ENDOR REMARKS (INCOMING FROM AIRLINES) QUEUE 17 WAITLIST KL (BFS WITH KL STATUS EXCEPT GROUP BOOKING) QUEUE 18 URGENT KK (BFS WITH KK WITHIN 14 DAYS) QUEUE 19 GENERAL KK (BFS WITH KK OUTSIDE 14 DAYS) QUEUE 20 UNABLE US UU (BFS WITH UU..US STATUS) QUEUE 21 UNABLE TO CONFIRM (BFS WITH UC..UN..NO STATUS) QUEUE 22 TIME CHANGED (BFS WITH TK..TL STATUS) QUEUE 23 HX NOTIFICATION (BFS WITH HX STATUS) QUEUE 24 AUX SERVICE ADVICE (BFS WITH SERVICE RESPONSES FROM HOTEL / CAR QUEUE 25 SERVICE INFO ADVICE (BFS WITH SSR STATUS NOTE:- THE REMAINING 74 Q (26 THROUGH 99) MAY BE ASSIGNED FOR YOUR OFFICE NEEDS HOW DO ASSIGNE THE QUEUE Ex: QCA- QPB@81 TO HYD or Any agent name. BOOKING FILE QUEUE COUNT QCA COUNT ALL QUEUES QCA/AH3 COUNT ALL QUEUES FOR BRANCH AH3 QCB COUNT QUEUES 0 AND 1 QCB/GL2 COUNT QUEUES 0 AND 1 FOR BRANCH GL2 QCB/GL2/15 COUNT QUEUE 15 FOR BRANCH GL2 QCB/6+12+25 COUNT QUEUES 6..12 AND 25 QCA/37*CDM*D1 COUNT QUEUE 37 CATEGORY DM DATERANGE 1 QCA/GL5/17*CBA*D4 COUNT QUEUE 17 FOR BRANCH GL5 CATEGORY BA DATE RANGE 4 QCTA/37 DISPLAY ALL ASSOCIATED INFORMATION ABOUT A SPECIFIC QUEUE QCTA/ALL FOR ALL QCDA DISPLAY ALL INFORMATION ASSOCIATED TO A QUEUE WITHOUT TITLES QCTA/83- Q/83*CATEGORY CODE TO OPEN THOSE QUEUES WHICH HAVE ASTERIK SIGN ON CATEGORY GENERAL MESSAGE QUEUE COUNT QCM COUNT GENERAL MESSAGE QUEUE QCM/1AJ COUNT GENERAL MESSAGE QUEUE FOR BRANCH 1AJ SUPERVISORY MESSAGE QUEUE COUNT QCS COUNT MESSAGES IN SUPERVISORY QUEUE QCS/JZ7 COUNT SUPERVISOR MESSAGE QUEUE FOR BRANCH JZ7 QUEUE ACTIVITY SUMMARY QA/ALL DISPLAY QUEUE ACTIVITY SUMMARY FOR ALL MAIN QUEUES QA/EA7/ALL DISPLAY QUEUE ACTIVITY SUMMARY FOR ALL MAIN QUEUES FOR BRANCH EA7 QA/60*CDM*D1 DISPLAY QUEUE ACTIVITY SUMMARY FOR QUEUE 60 CATEGORY DM DATE RANGE 1 QA/8+9+49*CCT+53 DISPLAY QUEUE ACTIVITY SUMMARY FOR MULTIPLE QUEUES WORKING A QUEUE Q SIGN IN TO QUEUE 0 OR 1 Q/18F SIGN IN TO QUEUE 0 OR 1 OF BRANCH 18F Q/27 SIGN IN TO QUEUE 27 Q/37*CDM SIGN INTO QUEUE 37 CATEGORY DM Q/37*CBA*D3 SIGN INTO QUEUE 37 CATEGORY BA DATE RANGE 3 Q/18F/27 SIGN IN TO QUEUE 27 OF BRANCH 18F Q+*IA SIGN IN TO URGENT QUEUE DISPLAYING AIR SEGMENTS ONLY Q/99+*RL-123XYZ SIGN IN TO QUEUE 99 AND DISPLAY SPECIFIED RECORD LOCATOR Q/GK5/99*CBA+*RL-123XYZ SIGN IN TO QUEUE 99 AT BRANCH GK5 CATEGORY BA AND DISPLAY PNR QP MOVE BACK 1 IN QUEUE (QUEUE PREVIOUS) QPI IGNORE CURRENT BF AND MOVE BACK 1 IN QUEUE QR REMOVE BF FROM QUEUE QFREE/B/78 REMOVE ALL BFS FROM Q78 - SECOND LEVEL AUTHORIS AND ABOVE ONLY FROM 26-99 QW LIST ALL QUEUES WHERE RETRIEVE BF RESIDES QX SIGN OUT OF QUEUE QXE SIGN OUT OF QUEUE AND END TRANSACTS THE BF QXER SIGN OUT OF QUEUE/END TRANSACT THE BF AND THEN REDISPLAY IT IN YOUR AAA QXI SIGN OUT OF QUEUE AND IGNORE BF QXIR SIGN OUT OF QUEUE-IGNORE THE BF AND THEN REDISPLAY IT IN YOUR A QX+QEB/43 SIGN OUT OF QUEUE AND PLACE BF ON QUEUE 43 LQI IGNORE BF PLACED ON QUEUE BY A LIST ENTRY QENDON ACTIVATE END OF QUEUE MARKER QENDOFF DEACTIVATE END OF QUEUE MARKER WORKING A QUEUE QM SIGN INTO GENERAL MESSAGE QUEUE QM/7Y6 SIGN INTO GENERAL MESSAGE QUEUE AT BRANCH 7XY QM/7XY-LST DISPLAY LAST MESSAGE IN MESSAGE QUEUE FOR BRANCH 7XY Q* REDISPLAY MESSAGE QRM REMOVE MESSAGE FROM GENERAL MESSAGE QUEUE QEMI PLACE MESSAGE AT BOTTOM OF QUEUE QEMI/YP7 PLACE MESSAGE AT BOTTOM OF QUEUE AT BRANCH MESSAGE QX+QRM SIGN OUT OF MESSAGE QUEUE AND REMOVE MESSAGE QEM SEND MESSAGE TO GENERAL MESSAGE QUEUE QEM/3B7 SEND MESSAGE TO GENERAL MESSAGE QUEUE AT BRANCH 3B7 Q*I REDISPLAY A GENERAL OR SUPERVISORY MESS&IGNORE ANY MODIFICATION TO MESS. Q*P REDISPLAY A GENERAL OR SUPERVISORY MESSAGE WITH ANY MODIFICATIONS MESSAG WORKING A QUEUE QT DESIGNATE CRT AS SUPERVISORY CRT FOR UMSG (ONLY 1 CRT PERMITTED QN CANCEL SUPERVISORY STATUS QS SIGN IN TO SUPERVISORY QUEUE QS/7Y6 SIGN IN TO SUPERVISORY MESSAGE QUEUE AT BRANCH 7Y6 QRS REMOVE SUPERVISORY MESSAGE QESI PLACE SUPERVISORY MESSAGE AT BOTTOM OF QUEUE QESI/GL2 PLACE SUPERVISORY MESSAGE AT BOTTOM OF BRANCH GL2 QUEUE QES OR SEND MESSAGE TO SUPERVISOR QUEUE QES/GL2 SEND MESSAGE TO SUPERVISOR QUEUE AT BRANCH GL2 NOTE: THE FOLLOWING ENTRIES MAY ONLY BE MADE BY SECOND LEVEL AUTHORISERS AND ABOVE? QT / QN / QS / QS/7Y6 / QRS PROCEDURE TO SEND SUPERVISORY OR GENERAL MESSAGE 1.TYPE MESSAGE IN NOTEPAD... EXAMPLE: NP. CONTACT TOUR OPERATOR RE 24 MAR-SMITH+ SEND MESSAGE BY ENTERING QES OR QES/GL2 SEND MESSAGE BY ENTERING QEM OR QEM/GL2 PLACING A BOOKING FILE ON QUEUE QEB PLACE BF ON OWN QUEUE 1 QEB/35 PLACE BF ON OWN QUEUE 35 QEB/37*CDM*D4 PLACE BF ON QUEUE 37 CATEGORY DM DATE RANGE 4 QEB/3RB/35 PLACE BF ON QUEUE 35 AT BRANCH 3RB QEB/1V/HN1/14 PLACE A BF ON QUEUE 14 AT APOLLO AGENCY HN1 QEB/7WV/42+78 PLACE BF ON QUEUES 42 AND 78 AT BRANCH 7WV QEB/P/27 PLACE BF ON QUEUE 27 OF CITY IN FIRST PHONE FIELD QEB/XX2/43*CTR+EA1/50*CDM*D2 PLACE BF ON QUEUE 43 CATEGORY TR AT BRANCH XX2 AND QUEUE 50 CATEGORY DM DATE RANGE 2 AT BRANCH EA1 BOOKING FILE INSTRUCTIONS QY* DISPLAY LIST OF BF INSTRUCTIONS QY*12+23+61-66 DISPLAY COMBINED SERIES AND RANGE OF BF INSTRUCTIONS QEB/67@9 QUEUE TO QUEUE 67 AND INSERT BF INSTRUCTION 9 QEB/67 DELETE BF INSTRUCTION LMT AND UTC QUEUES QCL COUNT LEFT MESSAGE TO CALL BACK QUEUE QCL/1AJ COUNT LEFT MESSAGE TO CALL BACK QUEUE FOR BRANCH 1AJ QLMCB PLACE BF ON LEFT MESSAGE TO CALL BACK QUEUE UNABLE TO CONTACT (UTC) QUEUE QCU COUNT BFS ON UNABLE TO CONTACT QUEUE QCU/GL2 COUNT BFS ON UNABLE TO CONTACT QUEUE FOR BRANCH GL2 QUTC PLACE BF ON UNABLE TO CONTACT QUEUE QUTC*TRY AFTER 6PM PLACE BF ON UNABLE TO CONTACT QUEUE WITH TEXT QI/15 SET UNABLE TO CONTACT TIME (SECOND LEVEL AUTHORISER) NOTE: FOR UTC QUEUE..BF WILL RETURN TO THE SAME QUEUE AFTER 180 MINUTES UNLESS OTHERWISE SPECIFIED. BOOKING FILE QUEUE MONITORING QINC/10 COUNT NUMBER OF PEOPLE WORKING A SPECIFIC QUEUE QINC/ALL COUNT NUMBER OF PEOPLE SIGNED INTO ALL QUEUES QINC/GL5/ALL COUNT NUMBER OF PEOPLE SIGNED INTO ALL QUEUES AT BRANCH GL5 BOOKING FILE QUEUE DISPLAY CONTROL QDB/GL2/46/S CHANGE BF QUEUE 46 TO SINGLE RECORD DISPLAY FOR BRANCH GL2 QDB/GL2/46/A OR QDB/GL2/46 >CHANGE BF QUEUE 46 TO AUTOMATIC DISPLAY SEQUENCE FOR BRANCH GL QDB/70/A OR QDB/70 CHANGE BF QUEUE 70 TO AUTOMATIC DISPLAY SEQUENCE FOR OWN BRANCH MESSAGE QUEUE DISPLAY CONTROL QDM/GL2/S CHANGE THE GENERAL MESSAGE QUEUE TO SINGLE MESSAGE DISPLAY FOR BRANCH QDMA/A OR QDM CHANGE THE GENERAL MESSAGE QUEUE TO AUTOMATIC DISPLAY SEQUENCE FOR OWN BRANCH QDM/GL2/A OR QDM/GL2 CHANGE THE GENERAL MESSAGE QUEUE TO AUTOMATIC DISPLAY SEQUENCE FOR BRANCH GL2 ADDING QUEUE/CATEGORY AND DATE RANGE TITLES QDQT DISPLAY FILL IN FORMAT FOR ADDING QUEUE TITLES QDQT/37 DISPLAY FILL IN FORMAT FOR ADDING CATEGORY AND DATE RANGE TITLES FOR QUEUE 37 NOTE:ONLY SECONDARY AUTHORIZERS CAN DO THIS. FOR RULES PLEASE GO FOR H/BFPI. QUEUE PREFATORY INSTRUCTIONS (QUEUE NAME HEADERS) QPB* DISPLAY ENTIRE QUEUE NAME TABLE QPB*15 DISPLAY QUEUE NAME TABLE (PREFATORYINSTRUCTION TABLE) FOR QUEUE QPB@55JOHNS Q CHANGE QUEUE NAME HEADER FOR Q 55 TO JOHNS Q SECOND LEVEL AUTHERI ONLY QPB@ALL/HH3 CHANGE ALL QUEUE NAME HEADERS OF PCC HH3 TO REFLECT MASTER TABL QPB@PRO/HB3 CHANGE THE PREASSIGNED QUEUE NAME HEADERS OF PCC HB3 REFLECT ACTIVATE/DEACTIVATE QUEUE QAB* DISPLAY WHICH QUEUES ARE ACTIVE QAB*EA7 DISPLAY WHICH QUEUES ARE ACTIVE FOR BRANCH EA7 QAB/28/ON ACTIVATE QUEUE NUMBER 28 OF OWN BRANCH QAB/GL2/28/ON ACTIVATE QUEUE NUMBER 28 OF BRANCH GL2 QAB/28/OFF DEACTIVATE QUEUE 28 OF OWN BRANCH QAB/GL5/28/OFF DEACTIVATE QUEUE NUMBER 28 OF BRANCH GL2 ACTIVATE/DEACTIVATE QUEUE CATEGORY QDCA/37*CDM ACTIVATE CATEGORY DM IN QUEUE 37 QDCA/37*CDM+CGB+CBA ACTIVATE UP TO 10 CATEGORIES FOR A SINGLE QUEUE IN ONE ENTRY QDCA/37*C1-20 CTIVATE UP TO 100 NUMERIC CATEGORIES (IN A RANGE) FOR A SINGLE QUEUE IN ONE ENTRY NOTE: ALL CATEGORIES ASSOCIATED TO A QUEUE ARE DEACTIVATED WHEN THE QUEUE IS DEACTIVATED. THE QUEUE MUST BE EMPTY OF BOOKING FILES. ALL DATE RANGES ARE ALSO DEACTIVATED QDCX/37*CDM DEACTIVATE CATEGORY DM IN QUEUE 37 QDCX/37*CDM+CGB+CBA CATEGORIES IN ONE ENTRY QDCX/37*C1-20 DEACTIVATE UP TO 100 NUMERIC CHARACTERS (IN A RANGE) QDCX/37*CDM+C17*C50-65 DEACTIVATE ALPHA/NUMERIC AND RANGES OF CATEGORIES IN ONE ENTRY CATEGORIES AND DATE RANGES QDCA/37*CDM*D1 ACTIVATE CATEGORY DM AND DATE RANGE D1 FOR QUEUE 37 NOTE:UP TO 10 CATEGORIES AND 4 DATE RANGES CAN BE ASSOCIATED IN ONE ENTRY. SEPARATE WITH AND END ITEM (+). QDCA/37*CDM*D1+CBA*D1-4 ACTIVATE CATEGORY DM WITH DATE RANGE 1 AND CATEGORY BA WITH DATE RANGES 1-4 ACTIVATE/DEACTIVATE DATE RANGES * TO ACTIVATE A DATE RANGE YOU MUST HAVE AN ACTIVE CATEGORY * YOU MUST USE DESIGNATORS D1/D2/D3/D4 * YOU MUST ACTIVATE DATE RANGES IN SEQUENTIAL ORDER QDDA/37*CDM*D1 ACTIVATE DATE RANGE D1 IN CATEGORY DM QDDA/37*CDM*D1-4 ACTIVATE DATE RANGES D1-4 IN ONE ENTRY FOR CATEGORY DM QDDX/37*CDM*D1 DEACTIVATE DATE RANGE D1 IN CATEGORY DM QDDX/37*CDM*D1-4 DEACTIVATE DATE RANGES D1-4 IN ONE ENTRY FOR CATEGORY DM COPY CATEGORIES AND DATE RANGES QDCC/37 COPY CATEGORIES AND DATE RANGES OF QUEUE 37 TO Q 60 FILL IN FORMAT APPEARS FOR QUEUE 37 * USE -N- TO COPY THE CATEGORY AND DESIGNATOR ONLY *USE-Y-TO COPY THE CATEGORY WITH BOTH DESIGNATOR AND CATE TITLE MOVE ENTIRE QUEUE QB29/47 MOVE ALL BFS FROM QUEUE 29 TO QUEUE 47 QB29/37*CDM MOVE ALL BOOKING FILES FROM QUEUE 29 TO QUEUE 37 FOR CATE DM QB29*CHH/37*CDM*D1 MOVE BOOKING FILES FROM QUEUE 29 CATEGORY HH TO QUEUE 37 CATEGORY DM DATE RANGE 1 QB29/GL3/35 MOVE ALL BFS FROM QUEUE 29 TO BRANCH GL3 QUEUE 35 QB26/41-999 MOVE 999 BFS FROM QUEUE 26 TO QUEUE 41 QB45/GL3/33-450 MOVE 450 BFS FROM QUEUE 45 TO BRANCH GL3 QUEUE 33 NOTE: THE MAXIMUM NUMBER OF BFS TO BE MOVED IS 999. TO MOVE MORE MULTIPLE ENTRIES ARE REQUIRED(QUEUES 26TO 99 ONLY) QUEUE FORWARDING QF/45+32 FORWARD BF*S FROM QUEUE 45 TO QUEUE 32 QF/45+EA7/50*CMW*D2 FORWARD BF*S FROM QUEUE 45 TO BRANCH EA7 QUEUE 50 CATEGORY MW DATE RANGE 2 QFX/45 CANCEL QUEUE FORWARDING (INDICATE ORIGINAL QUEUE) QFSTAT DISPLAY QUEUE FORWARD STATUS QFHIST DISPLAY QUEUE FORWARD HISTORY BOOKING FILE QUEUE PRINTING (MAX. QUEUE LENGTH IS 385 BF PRINTS ON ITINERARY PRINTER). QPRINT/B/48 PRINT ALL BFS ON QUEUE 48 QPRINT/B/37*CDM PRINT ALL BOOKING FILES ON QUEUE 37 QPRINT/B/37*C17*D2 PRINT ALL BOOKING FILES ON QUEUE 37 FOR CATEGORY 17DATE RANGE2 QPRINT/B/GL3/55 PRINT ALL BFS ON BRANCH GL3 QUEUE 55 QPRINT/B/22*H PRINT ALL BFS ON QUEUE 22 WITH HISTORY QPRINT/B/37*CDM*H PRINT ALL BOOKING FILES FOR QUEUE 37 CATEGORY DM WITH HISTORY QPRINT/B/19*1/50 PRINT BFS BY RANGE QPRINT/B/19*1/50*H PRINT BFS BY RANGE WITH HISTORY QPRINT/B/53*1/50*N.I+*H PRINT BFS BY RANGE WITH NAME AND ITINERARY PLUS HISTORY MESSAGE QUEUE PRINTING QPRINT/M PRINT ALL ITEMS ON GENERAL MESSAGE QUEUE QPRINT/M/GL2 PRINT ALL ITEMS ON BRANCH GL2 GENERAL MESSAGE QUEUE QPRINT/S PRINT ALL ITEMS ON SUPERVISORY MESSAGE QUEUE QPRINT/S/XX1 PRINT ALL ITEMS ON SUPERVISORY MESSAGE QUEUE FOR BRANCH XX1 STOP QUEUE PRINTING QPRINT/STOP STOP PRINT FUNCTION PRINTABILITY P- MOST OF THE QUEUE INPUTS CAN BE OUTPUT TO A PRINTER BY PRECEDING THE INPUT WITH P- EXAMPLES: P-QCA PRINT QUEUE COUNT FOR ALL QUEUES... OUTPUT IS TO PRINTER P-QLD/39*CDJ*C2 PRINT LIST OF NAMES IN SPECIFIED QUEUE P-QY* PRINT BF INSTRUCTIONS LIST QUEUE SORT QSORT99/98 SORT ALL ITEMS FROM THE FIRST SPECIFIED BF QUEUE OF OWN CITY TO THE SECOND SPECIFIED BF QUEUE OF OWN CITY IN DATE ORDER OF THE FIRST ACTIVE BF SEGMENT QSORT99/98*CDM*D1 SORT ALL ITEMS FROM THE FIRST SPECIFIED BF QUEUE OF OWN CITY TO THE SECOND SPECIFIED BF QUEUE OF OWN CITY IN DATE ORDER FOR THE FIRST ACTIVE BF SEGFOR CATE DM DATE RANGE QSORT99/XX1/98*CDM SORT ALL ITEMS FROM THE FIRST SPECIFIED BF QUEUE OF OWN CITY TO THE SECOND SPECIFIED BF QUEUE OF THE SPECIFIED DESTINATION CITY FOR CATEGORY DM IN THE DATE ORDER OF THE FIRST ACTIVE BF S QSORTID*99/KLM/98+RWD/92+JMP/91+MJP/90 SORT ALL ITEMS FROM THE SPECIFIED BF QUEUE OF OWN CITY TO THE SPECIFIED BF QUEUES OF THE OWN CITY BY SPECIFIC AGENCY SIGN-ON ID IN DATE ORDER OF THE FIRST ACTIVE BF SEG LIST NAMES IN QUEUE (MUST BE OUT OF QUEUE) QLD/39 LIST ALL NAMES IN QUEUE 39 QLD/50/T LIST ALL NAMES IN QUEUE 50 WITH DATE AND TIME STAMP QLD/1AA1/39*CDM*D3 LIST ALL NAMES IN QUEUE 39 CATEY DM DATE RANGE 3 FOR BRANCH 1AA1 QLD/39-@ LIST ALL PDQ NAMES IN QUEUE 39 QLD/1AA1/39*CDM*D3 LIST ALL NAMES IN QUEUE 39 CATE DM DATE RANGE 3 FOR BRANCH 1AA1 QLD/39-@ LIST ALL PDQ NAMES IN QUEUE 39 QLD/50-S/T LIST NAMES BEGINNING WITH S IN QUEUE 50WITH DATE AND TIME STAMP QLD/50*CRM*D1/T LIST ALL NAMES IN QUEUE 50 CATE RM DATE RANGE 1 WITH DATE & TIMe QLD/50/TS LIST SINGLE NAME IN QUEUE 50 WITH DATE AND TIME STAMP QUEUE TICKETING TKPQ PRINT ALL BOOKING FILES IN QUEUE (ALREADY SIGNED INTO QUEUE) TKPQ/10 PRINT ALL BOOKING FILES IN Q10 (NOT SIGNED INTO QUEUE) TKPQ/N9L/10 PRINT ALL BOOKING FILES FOR BRANCH N9L QUEUE NUMBER 10 TKPQ/10/STOP STOP TICKETING ON QUEUE 10 NOTE: ALL TICKET/ITINERARY MODIFIERS MUST ALREADY BE STORED BY TMU ENTRIES PRIOR TO QUEUE TICKETING. NOTE: REJECTED BOOKING FILES FROM Q10 WILL DROP ONTO QUEUE 14. REJECTED BOOKING FILES FROM ANY OTHER QUEUE WILL REMAIN ON THAT QUEUE. DISPLAY NEXT BOOKING FILE AFTER TICKETING QNXTON ACTIVATE DISPLAY NEXT BF IN QUEUE AFTER TICKETING QNXTOFF DEACTIVATE DISPLAY NEXT BF IN QUEUE AFTER TICKETING

CHECK INFORMATION

AIRLINES INFORMATION AIRLINES CONTACT NO. C*7A2/AI OR GC*436/23 AIRLINES ADDRESS .ARYY NAME FIELD INFANT AND CHILD ENTRY N.LAST NAME/FIRSTNAMEMSTR*P-C09 (CHILD) N.I/LAST NAME/FIRST NAMEMSTR*12NOV08 (INFANT) MODIFICATION ENTRY N.P3@*P-C09 N.P3@I/*10NOV08 TO ADD AND DELETE THE YOUTH FARE N.LASTNAME/FIRSTNAME*P-YTH13 YOUTH 13YRS N.P2@*P-YTH13 YOUTH 13YRS HOW TO MAKE GROUP BKNG FIRST STEP 14 SECOND STEP ` THIRD STEP UPDATE PHONE FIELD AND TKTD FIELD FOURTH STEP SAVE THE PNR1 FIFTH STEP ADD AIRLINES PNR WITH RL.YY*PNR NO. SIXTH STEP INSERT PAX NAME AS SAME AS AIRLINES END SEVENTH STEP FARE BUILT EIGHTH STEP ADVISED AGENT NOT TO ISSUE ALL TKTS IN ONE GO NITNH STEP IF SEGMENTS GETS NO IN GROUP BKNG THE REMOVE BY XK ONLY SEGMENT CHANGE CHANGE SEG 1 TO 2 ON THE SAME FLGHT AS ALREADY BOOKED 1\2 CHANGE ENTIRE ITENARY TO 2 PAX ON SAME FLGHT A\2 REEBOOK SEG 2 TO Y AND XXL ORIGINAL SEG. 2\Y REEBOOK THE ENTIRE AIR ITINERARY TO Y CLASS AND XXL ENTIRE ITINERARY A\Y NOTE:-CHANGE \ TO / WHILE DOING THE ENTRY BCOZ /IS NOT ACPT IN EXCEL RE-ORDERING SEGMENTS IN AN ITINERARY MOVE SEGMENT 6 TO FOLLOW SEGMENT 3 /3S6 MOVE SEGMENTS 6 THROUGH 8 TO FOLLOW SEGMENT 3 /3S6-8 MOVE SEGMENTS 6 AND 10 TO FOLLOW SEGMENT 2 /2S6.10 MOVE SEGMENTS 6 AND 10 TO FOLLOW SEGMENT 2 VOID ELECTRONIC TICKET WITH CHECK DIGIT. XX0161234567890/7 + TRV/01612345678904 EXCHANGE ELECTRONIC TICKET TKPFEX0161234567890/ET REFUND ELECTRONIC TICKET XX0161234567890/7 + TRNE12512345678904/14APR (WITH CHECK DIGIT) AFTER THAT FILL ALL CHRGS THEN TAB "Y" ENTER THEN FILL ALL THE TAXES THEN ENETR NEW SCREEN COMES "N" ENTER REVALIDATION TKRETS3/TN1769739611027/C4/NVB28mar10/NVA28mar10 REVALIDATION TKRETS1/TN5665555656/C1 (WITHOUT CHECK DIGIT) TICKET ISSUANCE (TKPDTD) PRINT TICKET..ITINERARY/INVOICE AND MIR FOR ALL SEG TKP PRINT TICKET..ITINERARY/INVOICE AND MIR FOR ALL SEG FOR PAX1 AND PAX2 TKP1P2 INTERLINE AGREEMENT DISPLAY INTERLINE AGRREMENT FOR E-TKT DT/IAT/DISXX FARES (FSDEL07MARBOM17AUGDEL/YY) FARE SHOPPER(NON-IATA AGENT) TO TAKE SURFACE IN FARE SHOPPER FSDEL17MARBKK--KUL17APRDEL TO TAKE TRANSIT IN FARE SHOPPER FSDEL17FEBX-BKKKUL23FEBX-BKKDEL FARE ENTRY FOR COMPANION FARE (EK) FQP1*CMA/ACCCMP ;FQP2*CMP/ACCCMA FARE ENTRY FOR LTC IN IC FQ**LTC80/CIC FQ**LTCQ/CIC FARE QUOTE SEG. WISE FQ/S1 +FQ/S2 +FQ/S3 ;*FF1 ENTRY FOR VUSA FARE FD15MARDELBOM*VUSA/YY AND FQ*VACLIN FARE QUOTE BEST BUY FQBB + FQBBK +R.P+ER FOR BUSINESS CLASS FQBB++--BUSNS TO CHECK THE PAST DATED FARE FD17NOV08DELBOM-OW/9W TO CHECK WHEN CHILD IS ALONE FQ/P1*CHD/ACC TO CHECK FARE FOR SPOUSE IN IC ONLY FQ/P1*CMA.2*SPS THIS ENTRY IS FOR NORMAL COMPANION FARE FQ/P1*CMA.2*CMP TO CHECK THE PAST DATEDE FARE WITH TAXES BREAK UP FQ.TDATE and FQ/CYY.T05NOV09 THEN FQL1 TO CHECK HOW TO FORCE THE FARE FQS1@FARE BASIS.2@FAREBASIS HOW TO CHECK PAST DATED FARE FQS1.2.3-4.T25FEB10-ACC CODE:P HOW TO CREATE A QUEUE QPB QPB@QUEUE NO. NAME OF THE QUEUE QUEUES TO CHECK THE HISTORY OF QUEUE H*HQT TO DO SMS BY QUEUING QEB/4FX/55 QUEUE QEB/PCC (FOR GENERAL QUEUE) QEB/PCC/40+50 TO PRINT ALL BF IN A PARTICULAR QUEUE QPRINT/B/99 TO PRINT QUEUE WITH HISTORY QPRINT/B/22*H TO PRINT QUEUE BY RANGE QPRINT/B/19*1/50 TO DELETE BOOKING FROM QUEUE QR GET PNR DIRECTLY INTO THE QUEUE Q/QUEUE NO+*RL-PNR NO…. HOW TO ASSIGN A QUEUE QPB* QPB AT THE RATE SIGN THEN STEPS FOR RE-ISSUANCE FQ *FB1 DELETE ALL COMMON TAXES FBUTAX1/+TAX2/+TAX3/+…………….. FBUTTL/ FBF R.P+ER FBUPFC/ TO DELETE THE PFC FBUPFC/JKF.4.5 TO ADD THE PFC TMU1FEX0123654795475 FOR EXCHANGE TMU1Z3 COMISSION MODIFIER TKPDTD NOTE:-WE CAN'T VOID THE TKT IN CASE OF RE-ISSUE SAME DAY AMEND A FARE AFTER BOOKING FIRST STEP FQ(IF FARE WILL NOT PICK UP WITH COMMAN) THEN FDDELBOM/YY-RT THEN FQ@FARE BASIS SECOND STEP *FB1 THEN WE JUST HAVE TO CHANGE THE FARE BASIS THIRD STEP DELETE THE ENDOSEMENT ------------FBUEB/ FOURTH STEP FBF FIFTH STEP R.P+ER MANUAL FARE BUILT (BUILD FARE FROM SCRATCH) FIRST STEP FBCC"YY" -----------FOR ONE PAX ONLY SECOND STEP FBCP1.2*CHD/C"YY"-----------------FOR MORE THAN ONE PAX THIRD STEP FBUFB/YEE4M(IT WILL GO FOR ALL SEGMENTS) FBUFB1.2/BEE4M(IT WILL TAKE FOR COUPOUN NO. 1 AND 2 FBUFB3.4/YEE4M(IT WILL TAKE FOR 3AND 4 COUPOUN FOURTH STEP *FB FIFTH STEP FBUNVB3.4/24JUL10 SIXTH STEP FBUNVA/30SEP10 SEVENTH STEP FBUBG/20K EIGHTH STEP FBUFARE/INR30000 FBUFARE/USD300.00-------IN CASE OF VUSA(VISITOR FROM USA) FBT*GB ----TO KNOW ABT THE DECIMAL PLACES NINTH STEP FZIINR (CURRENT RATE) +FBUROE/48.618 TENTH STEP FBUX1.3/X-------TRANSIT FBUX3/--------STOPOVER ELEVENTH STEP *FBTAX-------THIS SCREEN WILL SHOW MAXIMUM 20 TAXES FBUTAX1/1300IN+TAX2/229WO+TAX3/564AT+TAX4/2190EY…..N NO. OF TAXES TWELTH STEP FZIINR30000NUC------TO CALCULATE NUC'S THAN XX617.05/2(NOT MANDATORY) AND WE HAVE TO PUT THIS AMNT IN FARE LADDER FBUFC/DELOSX/VIELONM308.52OSX/VIEOSDELM308.52NUC617.05 REPEAT BOOKING FILE AND END TRANSACT (Ist DO R.P) REALLSALL REPEAT ALL CUSTOMER DATA ALL SEGMENTS REALL REPEAT ALL CUSTOMER DATA ONLY RESALL REPEAT ALL SEGMENT ONLY REALLS1-3.5 REPEAT ALL CUSTOMER DATA FOR SEG 1,2,3AND REN.P.SALL REPEAT NAME AND PHONE FIELD AND ALL SEG. RETRIEVAL OF BOOKING FILES *PNR RETRIEVE BKNG FILE WITH GALILEO RECORD LOCATOR *-SHAH BY SURNAME *-S* BY FIRST LETTER OF SURNAME **PCC-PATEL RETRIVE THE BKNG FOR PAX PATEL CREATED IN BRANCH PCC **B-JOSHI RETRIVE BKNG THE SAME NAME FOR ALL BRANCH LOCATIONS *L REDISPLAY NAME LIST *10 DISPLAY LISTED BKNG NO.10 WAITLIST/DIRECT/OPEN SEGMENT ENTRY WAITLIST N1Y1LL OR N2Y1Y2ALL DIRECT SELL ENTRY 0 AI 111 Y 1MAY BOM LHR NN3-------OPEN OR LL3-------WAITLIST OPEN SEGMENT ENTRY 0 AI OPEN Y BOM FRA NO1 -------OPEN DATE N CLOSED CARRIER 0 YY OPEN BOM LHR NO1-----------OPEN DATED N OPEN CARRIER 0 YY OPEN Y 1MAR BOM DEL NO1--------CLOSED DATE N OPEN CARRIER LINKAGE LINKAGE TKT DEV INT DEV MIR DEV HMLMD178CDDT/D178CBDI/E3E783DA LINKAGE TKT DEV AND INT DEV HMLMD178CDDT/D178CBDI TO CHECK PRINTER ITN HMET TO CHECK PRINTER TKT HMTN/D IF NOT GETTING PRINTER GTID HMLDPCC TO GET A LINKAGE BACK HMLMEG7582DT/EG25698DI TO UP THE LINKAGE HMOME58694-U TO REPAIR THE ITENARY IN A CORRECT FORM HMOME56987-ITN TO DISPLAY THE TINS TABLE HMTN/D HOW TO CHECK TICKET QUOTA HMTQ/D FARE DISPLAY HOW TO CHECK PAST DATED FARE FD15OCTDELPIT/AA.T15OCT10 TO SEE FARE NORMALLY FDDELBOM/9W-OW OR -RT TO SEE FARE WITH PARTICULAR CLASS FDDELBOM/9W-OW OR -RT-Y(WHICH CLASS) TO SEE FARE FOR CHILD AND INFANT FDDELBOM/9W*CNN OR *INF TO CHECK SPECIAL FARES FDDELBOM/9W*PTC TO CHECH FARE WITH DATES FD12DECDELBOM/9W TO CHECK FARE RULES FN*1(LINE NO.) + FN*1/ALL + FOR PARTICULAR ROW FN*1/16 PAST DATED PNR'S (CAN BE ABLE TO CHECK LAST 13 MONTHS PNR) ALWAYS WRITE CONFIRM WHEN ASK AFTER DOING ENTRY AND THEN CHECK Q/1*CPD TO CHECK BY GAL PNR PQ/R-XXXXXXX TO CHECK WITH DATE OF TRAVEL TO PUT PASSPORT ENTRY PASSPORT ENTRY PSPT ENTRY SI.P1/DOCS*P/IN(COUNTRY CODE)/PASSPORT NO/IN(ISSUED AT)/DATE OF BIRTH/GENDER/EXP DATE/SURNAME/NAME IF IMAGE STUCK IN PRINTER 1st step HMET TO SEE THE BUFFER(2ND STEP) HQCGTID 3RD STEP HQXGTID OR HQXNGTID CREATE A NEW PASSWORD 1ST STEP STD/Z(PCC)AK 2ND STEP del5sh5 3RD STEP p.w london12 4TH STEP duty code AG/CI/TA 5TH STEP lock-y 6th step multi dept-n 7th step multi term-y 8th step auo sign-120 9th step used keyd-n than tab and enter FORM OF PAYMENT GC*7/1 CASH TMU1FS/Z3 HALF BY CASH N HALF BY CC TMU1P1FS THEN TMU1P2FCARD NO………... CASH COMM NET REMIT CODE RULES TMU1FS/Z0/AI-AI716/EB VALID ONLY ON OS AIRLINES TO HIDE THE FARE TMU1IT*PC i TMU1EB VALID AS ON ONLT*EB NON RERT TC 101017 NET REMIT CODE TMU1AI-102365 TOUR CODE TMU1TC CONTINUE WITH TC CARD IS ACCEPTED BY THE CARRIER THEN WE DON’T NEED ANY APVL BY BANK TMU1F…….CARD NO…………*D1212 IF THE CARD IS ACCEPTED BY THE GALILEO THEN WE HAVE TO TAKE APVL CODE TMU1FCCVI….CARD NO…..*D1217*A7170 / JVAX300000000000000/D1207/T30.00/MYY/I1234 (to get the apvl code) MANUALLY PLATTING CARRIER TMU1CYY INVOICE TMU1FINVGAT CHECK TMU1FCK OTHER COMMANDS DIVIDE THE PNR DP3 + R.P + F + R.P + ER QUOTA HMTQ/PCC/D ROE FZIINR25000NUC BANKERS SELLING RATE FZSINR30000USD TAX INFO FTAX-IN OR FTAX-GERMANY DECIMAL INFO FBT*COUNTRY CODE LACAL TIME .@LTAMS ALLIANCE AIRLINES DCA/*A OR A15DECDELLON//*A ONE WORLD DCA/*O SKY TEAM DCA/*S ITENARY SEND BEFORE MAKING THE PNR QEB/PCC/55 DISPLAY PNR *PNR NO ; * - LAST NAME : LD/ALL/AI/20JAN-D ; LD/ALL/12MAR-D ;LD/ALL/01MAR*30MAR-D ; LD/ALL/LH01MAR*30MAR-D PASSIVE BOOKING N1Y1AK DIRECT SELL ENTRY 0YY1234 OPEN DATE SEC TO GET DELETED SSR *SIR FFP M.P1/YY124578963/LH/AI NOTEPAD ENTRY NP. OR NP.H**(HISTORY) SEAT MAP SA*S1 SEAT BOOK S.P1-3/40A-C FARE CONVERT INR TO USD FD:USD SURFACE SECTOR "0A" OR" Y" TO CHECK EK CAR SERVICE GC*EK/6 TO SUPRESS FARE NP.VIEWTRIPITIN---TO HIDE THE FARE N TAXES , NP.VIEWTRIPNET----TO HIDE THE BASIC FARE ONLY TO PUT YOUTH FARE N.LASTNAME/FIRST NAME*P-YTH13YOUTH13YRS TO CHECK RULA LIST RULA*LIST TO PUT RULA IF NEEDED RULAXXXXX TO CHANGE YOUTH FARE N.P2@*P-YTH13YOUTH13YRS TO CHECK THE ADC AMOUNT *MR1/1(1----FARE FILE N 1-----SEG NO. 1 HOW TO MODIFY THE DEPARTURE AND ARRIVAL TIME IN A PARTICULAR SEGMENT AT THE RATE 1/DEP TIME ARR TIME/0 KINDLY USE AT THE RATE SIGN IN STARTING BCOZ EXCEL DOESN’T ACCEPT THE SIGN THEN 1-STAND SEGMENT NO. AND IN LAST THERE IS A ZERO HOW TO HIDE A FARE IN TICKET IMAGE TMU1IT*PC IT-STANDS FOR INCLUSIVE TOUR CODE AND PC-STANDS FOR PRINT FARE CONSTRUCTION HOW TO RE-INITIALISED THE GTID C*SVC 2 TIMES MOVE DOWN (CHOOSE REINST. AND HIT ENTER) THEN PUT NDC-IN THEN PUT +J ( e.g E123F5) TEHN HIT ENTER THEN QEM/QCD HIT ENTER AND MES. COMES ,DOUBBLE CLICK HOW TO CHECK THE THE AGENCY DETAILS VIA PCC AND AGENCY NAME SDA/ZPCC TO CHECK HOW MANY SIGN'ONS CREATED FOR PARTICULAR PCC'S JADEL/AGENCY NAME TO GET THE AGENCY PCC JAPCC/D TO GET ALL THE DETAILS FOR A PARTICULAR PCC HOW TO CHECK THE TRANSIT VISA TI- AND HIT ENTER TAB IN FRONT OF VISA INFO HOW TO HIDE THE FARE IN VIEWTRIP NP.VIEWTRIPITIN +R.P+ER FARE AND TAXES BOTH WILL HIDE NP.VIEWTRIPNET +R.P+ER ONLY BASIC FARE WILL HIDE HOW TO ADD VENDOR LOCATER IN AK MODE RL.YY*PNR NO. MANUALLY ADD IN AK MODE BKNG HOW TO SEE A PNR IN AIRLINES SYSTEM 2-TIMES AT THE RATE SIGN "YY"/VIEWPNR THEN HIT ENTER THEN * WITH PNR NO. HIT ENTER (sign off as at the rate at the rate 1G) AGAIN TO COME IN GALILEO MODE 2-TIMES AT THE RATE SIGN 1G THEN HIT ENTER HOW TO MODIFY THE BAGGAGE WITHOUT LOSIN A GAURANTEE FF1BG3PC FF1-STANDS FARE FILE NO.1 AND , BG-STANDS FOR BAGGAGE , 3PC-STANDS 3 PIECES HOW TO ADD TOUR SEGMENT 0 TUR ZZ BK1 DEL 26NOV HOW TO CHECK MILEAGE AGGREMENT M*YY YY -STANDS FOR AIRLINES CODE HOW TO CHECK MINIMUM CONNECTING TIME AT THE RATE SIGN WITH MT TO CHECK THE MCT IN A BOOKING FILE DCT TO CHECK MCT WITHOUT ANT BKNG FILE…DCT/HKG HOW TO PASS THE COUPOUN NO. SI.P1/TKNM*01236547898 SI-STANDS FOR SERVICE INFORMATION, P1-STANDS PAX NO. AND TKNM STANDS TICKET NO. SEAT MAP SA*S1 SA-STANDS SEAT ASSIGNMENTS , AND S1-STANDS FOR SEGMENT NO.1 SC* TO CHECK THE SEAT CHARACTERSTICS S.NW NON-SMOKING WINDOW S.P1/NW NON-SMOKING WINDOW FOR PAX NO.1 S.P1S1/NW NON-SMOKING WINDOW FOR PAX NO.1 AND SEGMENT NO.1 S.P1.3/NW NON-SMOKING WINDOW FOR PAX NO.1 AND SEGMENT NO.1 AND 3 S.P1S1-2/NW NON-SMOKING WINDOW FOR PAX NO.1 AND SEGMENT NO.1 S.P1/40A FOR PAX NO.1 AND FOR SEAT NO. 40A S.P1-3/40A-C FOR PAX NO.1 AND FOR SEAT NO. 40A-C HOW TO CHECK THE MILES FLDELDXBSYD WITHOUT TABLE FL/DELDXBSYD IN A PROPER TABLE HOW TO RE-PRINT THE TKT N REFUND NOTICE TSD01236547891 TICKET TSDR/012364779965/DATE OF ISSUE REFUND NOTICE SCHENGEN COUNTRIES TI-RGL/SCHN HOW TO CHECK CLASSES ARE VALID OR NOT WITH FARE BASIS FDC*1 FDC*1//YY HOW TO DELETE THE NORMAL SIGN ON'S STD/ZPCC/AH CHANGE AUTH FIELD AS UR SIGN IN ID AND THEN HIT ENTER IN FRONT OF "N" STR/ZPCC/AH HOW TO CALCULATE ROE , NUC'S ,INR CONVERSION FZIINR25480NUC CALCULATE NUC'S AND ROE FZSUSD3590.00INR CURRENCY CONVERSION HOW TO CHECK THE COMMISION RATE CGCTD/CIC HOW TO PICK AX15 FARE FOR IC FQ-AXGOLD HOW TO CHECK COMMISION IN BKNG FILE TCP1 HOW TO GET INTO THE AIRLINE SYSTEM .@@IC/VIEWPNR MALASIAN GB2 FARES FD6JULDELSIN-RT/MH*GRP fare for GB2 mansoon fare TO GET THE AIRLINES CONTACT NO"S GC*436/16 HOW TO CHECK COMBINATION OF CLASSES IF MORE THEN ONE CARRIER IS PARCIPATING FDC*1//AI HOW TO CHECK SOTO FARE FD27JULIKADAC-RT::USD/EK HOW TO OPEN THOSE QUEUES WIHICH HAVE ASTERIK SIGN OR CATEGEORY QCTA/QUEUE NO AND THEN Q/QUEUE NO*CCATEOGORY NO HOW TO CHECK THE CURRENCY BY COUNTRY CODE FBT*IN HOW TO CHECK NAME ITENARY AIR HISTORY AND SI REMARKS IN A SINGLE COMMAND *N.I+*HIA.SI HOW TO CHECK STAR AIRLINES LIST DCA THEN DCA/*A DCA/*O DCA/*S HOW TO CHECK ROUTING OF THE FLT BY FLT NO. TTFLTNO/DATE STD/ZRN N.2KHAN/EXST HOW TO PICK THE SEAT FOR CHILD FARE FQP1*CHD/ACC HOW TO PUT THE CHILD DESIGNATOR N.P1@*P-C05 HOW TO DELETE THE CLIENT FILE FOR BOOKING FILE CMREF@ or CMREF@1 for selective file HOW TO FIND THE CHECK DIGIT XXTKNO/7 how to get commision for all the airline cgctd

Client File -How to Generate PNR

CLIENT FILE - HELP PAGES - - - H/CCD & H/CF OR ASK TRAVEL PORT ANS ID 8476 BUILD CLIENT FILE - - - BUILD CUSTOMER DATA BUSINESS FILE CFB/MANNS BUILD BUSINESS FILE CFB/GL3/TR BUILD BUSINESS FILE - BRANCH OFFICE BUILD CUSTOMER DATA PERSONAL FILE - - - CFP/MANNS-SMITH BUILD PERSONAL FILE CFP/GL3/TR-JONES BUILD PERSONAL FILE - BRANCH OFFICE BUILD CUSTOMER DATA BUSINESS AND PERSONAL FILE PROCEDURE - - - - Y YES - ALWAYS MOVE O OPTIONAL MOVE N NO - NEVER MOVE R RELATED MOVE B BLANK LINE STEP 1 - - - - - - CREATE BUSINESS FILE CFB/BUSINESS FILE TITLE CREATE PERSONAL FILE CFP/BUSINESS FILE TITLE-PERSONAL FILE TITLE STEP 2. - - - - - - BUILD LINES INCLUDES LINE NUMBER/TRANSFER CODE/OPTIONAL CLIENT IDENTIFIER AND OPTIONAL ALPHA QUALIFIER ADD 1N/COMPANY NAME 2Y/P.LONB*071 635 8282 3O/T.TAU/... 9R/SI.VGML 11B 14YF/F.CK 15OC2/N.HAYES/MISS 20YC2P/P.SWIB*01793 872 623 STEP 3. EDIT LINES IF REQUIRED - - - - - INSERT LINES SUBSEQUENT LINES ARE RENUMBERED /2 INSERT AFTER LINE 2 3OC2/D.DELIVERY*ADDRESSDD NEW A LINE IS CHANGED BY RETYPING A LINE IS CHANGED BY RETYPING 3YC2/NP.WILL COLLECT TICKETS REARRANGE LINES SUBSEQUENT LINES ARE RENUMBERED /14L2 REARRANGE LINE 2 AFTER LINE 14 DELETE LINES DELETE LINE BY TYPING LINE NUMBER AND ENTER 4 DELETE LINE 4 STEP 4. - - - - - END BUILD PROCESS CE RETRIEVE CLIENT FILE - - - - - C* RETRIEVE AGENCY FILE C*7AA7/ RETRIEVE BRANCH 4PCC AGENCY FILE C*GL4/ RETRIEVE BRANCH 3PCC AGENCY FILE C*MANNS RETRIEVE BUSINESS FILE C*Y3W/TREMAIN RETRIEVE BRANCH BUSINESS FILE C*MANNS-LEWIS RETRIEVE PERSONAL FILE C*L44/TREMAIN-MULLER RETRIEVE BRANCH PERSONAL FILE C*1V/CA7/ RETRIEVE MEMBERSHIP AGENCY FILE (YAT) C*YAT/TOURS RETRIEVE MEMBERSHIP BUSINESS FILE C*YAT/TOURS-BROWN RETRIEVE MEMBERSHIP PERSONAL FILE C*JON* RETRIEVE ALL BUSINESS FILES BEGINNING WITH THE CHARACTERS JON C*XX1/JON* RETRIEVE ALL BUSINESS FILES BEGINNING WITH THE CHARACTERS JON FOR BRANCH OFFICE C*ABC-HA* RETRIEVE ALL PERSONAL FILES ATTACHED TO SPECIFIED BUSINESS FILE THAT BEGIN WITH THE CHARACTERS HA C**-HAYES RETRIEVE ALL PERSONAL FILES THAT MATCH THE SPECIFIED TITLE (HAYES) C*XX1/*-HAYES RETRIEVE ALL PERSONAL FILES THAT MATCH THE SPECIFIED TITLE (HAYES) FOR BRANCH OFFICE RETRIEVE WITH LINE REFERENCE - - - - - C*:Y RETRIEVE ALL Y (ALWAYS MOVE) LINES NLY FROM THE AGENCY FILE C*E5D/:N RETRIEVE ALL N (NEVER MOVE) LINES FROM A BRANCH AGENCY FILE C*MANNS:YC RETRIEVE BUSINESS FILE ALL Y LINES WITH QUALIFIER OF C C*JW4/TREMAIN:26 RETRIEVE BUSINESS FILE FOR BRANCH OFFICE - LINE 26 C*MANNS:4-18 RETRIEVE BUSINESS FILE LINES 4 THROUGH 18 C*TREMAIN-LYNHAM:OH RETRIEVE PERSONAL FILE - O LINES QUALIFIED AS H C*J4L/MANNS-BAILEY:1 RETRIEVE PERSONAL FILE FOR BRANCH OFFICE - LINE 1 C*E5D/T:T-Y RETRIEVE AGENCY FILE DISPLAYING LINES OF TRANSFER CODE Y C*AB:Q-O RETRIEVE BUSINESS FILE DISPLAYING LINES OF QUALIFIERS OF O C*AB-HAYES:C-1 RETRIEVE PERSONAL FILE DISPLAYING LINES OF CLIENT IDENTIFIER OF 1 C*AB-HAYES:T-Y/C-2/Q-D RETRIEVE PERSONAL FILE DISPLAYING C*E5D/T:T-Y RETRIEVE AGENCY FILE DISPLAYING LINES OF TRANSFER CODE Y C*AB:Q-O RETRIEVE BUSINESS FILE DISPLAYING LINES OF QUALIFIERS OF O C*AB-HAYES:C-1 RETRIEVE PERSONAL FILE DISPLAYING LINES OF CLIENT IDENTIFIER OF 1 C*AB-HAYES:T-Y/C-2/Q-D RETRIEVE PERSONAL FILE DISPLAYING LINES OF TRANSFER CODE Y - CLIENT IDENTIFIER OF 2 AND QUALIFIER OF D REDISPLAY BUSINESS OR PERSONAL FILE - - - - - - C*R REDISPLAY ACTIVE CLIENT FILE C*B REDISPLAY LAST RETRIEVED OR REFERENCED BUSINESS FILE C*P REDISPLAY LAST RETRIEVED PERSONAL FILE C*R:Y REDISPLAY ALL Y LINES IN THE CURRENT AGENCY/BUSINESS OR PERSONAL FILE C*R:7-15 REDISPLAY LINES 7 THROUGH 15 IN THE CURRENT AGENCY/BUSINESS OR PERSONAL FILE C*R:OR REDISPLAY ALL O LINES WITH QUALIFIER OF R IN THE CURRENT AGENCY/BUSINESS OR PERSONAL FILE C*R:T-Y REDISPLAY FILE DISPLAYING LINES OF TRANSFER CODE Y C*B:Q-O REDISPLAY BUSINESS FILE DISPLAYING LINES WITH QUALIFIERS OF O C*P:C-1 REDISPLAY PERSONAL FILE DISPLAYING LINES WITH CLIENT IDENTIFIER OF 1 C*R:T-Y/C-2/Q-D REDISPLAY FILE DISPLAYING LINES WITH TRANSFER CODE Y/CLIENT IDENTIFIER OF 2 AND QUALIFIER OF D IGNORE CLIENT FILE - - - - - I IGNORE CLIENT FILE COMPLETELY CLIENT FILE FUNCTIONS - - - - - - CLIENT FILE UPDATE - - - - - - C@/43 INSERT AFTER LINE 43 SUBSEQUENT LINE NUMBERS RENUMBERED C@44Y/T.TAU/.........@45N/CALL AFTER 5PM ADD TO OR CHANGE LINES 44 AND 45 C@7Y/ CHANGE TRANSFER CODE TO Y ON LINE 7 C@36-42 C@36-42 C@4+7 C@4+7 C@CN35 RENUMBER LINES STARTING AT 35 IN CONSECUTIVE ORDER C@/4L20 REARRANGE LINE 20 AFTER LINE 4 AND RENUMBER SUBSEQUENT LINES CLIENT FILE RENAME - - - - CRB/MANNS:MANS RENAME OWN OFFICE BUSINESS FILE CRP/JOICE:JOY RENAME OWN OFFICE PERSONAL FILE CRB/GL1/MANNS:MANS RENAME OWN OR BRANCH OFFICE BUSINESS FILE CRP/GL1/JOICE:JOYCE RENAME OWN OR BRANCH OFFICE PERSONAL FILE CLIENT FILE MOVE - - - - - - MULTIPLE MOVE FROM DISPLAYED CLIENT FILE - - - - - - CM/ MOVE ALL Y LINES CM/+*LIZ MOVE ALL Y LINES AND ADD AGENTS NAME TO AGENCY PHONE FIELD CM/+1.3.10 MOVE ALL Y LINES PLUS OPTIONAL LINES 1..3 AND 10 CM/+*LIZ/+7.16.19-21/+R.JANE+P.LONH*0181 5552123 MOVE ALL Y LINES PLUS OPTIONAL LINES 7..16..19 THROUGH 21? ADD AGENTS NAME TO AGENCY PHONE FIELD AND ADDITIONAL BF ENTRIES CM/+*LIZ/+3*21AUG+10-14.20/+P.LONH*01712896941+E MOVE ALL Y LINES PLUS OPTIONAL LINE 3 WITH DATE..LINES 10 THROUGH 14 AND LINE 20? ADD AGENTS NAME TO AGENCY SINGLE FILE MOVE FROM DISPLAYED CLIENT FILE-AGENCY FILE LEVEL - - - - - - CMM/+*JEAN/+7*27MAR MOVE ALL Y LINES..ATTACH NAME TO PHONE FIELD AND MOVE LINE 7 WITH DATE SINGLE FILE MOVE FROM DISPLAYED CLIENT FILE-BUSINESS FILE - - - - - - - CMB/+16.21.43 MOVE ALL Y LINES..OPTIONAL LINES 16..21 AND 43 FROM BUSINESS FILE ONLY CMB/+11-13.41/+P.LONH*0171 281 4567 MOVE ALL Y LINES..OPTIONAL LINES 11 THROUGH 13 AND 41 FROM BUSINESSFILE ONLY WITH ADDITIONAL BF ENTRY CMB/+*ELAINE/+13.29-31/+NP.SMOKING SEAT+R.P+E MOVE ALL Y LINES..OPTIONAL LINES 13 AND 29 THROUGH 31 FROM BUSINESS FILE ONLY - ADD AGENTS NAME TO AGENCY PHONE FIELD? ADDITIONAL BF ENTRIES AND END TRANSACT SINGLE FILE MOVE FROM DISPLAYED CLIENT FILE-PERSONAL FILE - - - - - - - CMP/+18.19.25 MOVE ALL Y LINES..OPTIONAL LINES 18..19 AND 25 FROM PERSONAL FILE ONLY CMP/+15.30-35/+NP.PASSENGERS NEED SEPARATE ITINERARIES MOVE ALL Y LINES..OPTIONAL LINES 15 AND 30 THROUGH 35 FROM PERSONAL FILE ONLY AND ADDITIONAL BF ENTRY CMP/+*KELLY/+3*12JUN+10-13/+R.PSGR+NP.VEGETARIAN+E MOVE ALL Y LINES PLUS OPTIONAL 13 FROM PERSONAL FILE ONLY - ADD AGENTS NAME TO AGENCY PHONE? ADDITIONAL BF ENTRIES AND END TRANSACT MULTIPLE BLIND MOVE - AGENCY FILE LEVEL - - - - - - - CMT/EC2// MOVE ALL Y LINES FROM AGENCY FILE OF OWN BRANCH OR BRANCH AGENCY(THE PSEUDO CITY IS MANDATORY) CMT/7AA7//+*MOYA/+4.9-11 MOVE ALL LINES FROM AGENCY FILE OF OWN OR BRANCH AGENCY ADDING A NAME TO THE AGENCY PHONE FIELD AND MOVING OPTIONAL LINES 4 AND 9 THROUGH TO 11 MULTIPLE BLIND MOVE - BUSINESS FILE LEVEL - - - - - - - CMT/MANNS/+*JANE/+7.20.23 MOVE ALL Y LINES..OPTIONAL BUSINESS FILE LINES 7 / 20 AND 23? ADD AGENTS NAME TO AGENCY PHONE FIELD CMT/TREMAIN/+*MOYA/+12.20-27/+R.P+E MOVE ALL Y LINES..OPTIONAL BUSINESS FILE LINES 12 AND 20 THROUGH 27? ADD AGENTS NAME TO AGENCY PHONE FIELD? ADDITIONAL BF ENTRY AND END TRANSACT CMT/G2B//TIFFANYS/+9.21.26 MOVE ALL Y LINES..OPTIONAL BUSINESS FILE LINES 9 / 21 AND 26 FROM BRANCH OFFICE MULTIPLE BLIND MOVE - PERSONAL FILE LEVEL - - - - - - - - - CMT/TREMAIN-LOVELL/+*MARGARET/+3*15OCT+12.14 MOVE ALL Y LINES..PLUS OPTIONAL PERSONAL FILE LINES 3 WITH DATE.. 12 AND 14? ADD AGENTS NAME TO AGENCY PHONE FIELD CMT/TREMAIN-KEYNE/+4.7-9/+T.T*+R.P+E MOVE ALL Y LINES PLUS OPTIONAL PERSONAL FILE LINES 4 AND 7 THROUGH 9 AND ADDITIONAL BF ENTRIES AND END TRANSACT CMT/G2B//MANNS-RUPTMAN/+*TONY/+2.7.9-15 MOVE ALL Y LINES PLUS OPTIONAL PERSONAL FILE LINES 2 / 7 AND 9 THROUGH 15 FROM BRANCH OFFICE? ADD AGENTS NAME TO AGENCY PHONE FIELD SINGLE BLIND MOVE - AGENCY FILE LEVEL - - - - - - - - - CMMT/XX0//+*JEAN/+10-12 MOVE ALL AGENCY FILE Y LINES FROM PSEUDO CITY XX0..ADD A NAME TO THE PHONE FIELD AND OPTIONAL LINES 10 THROUGH 12 SINGLE BLIND MOVE - BUSINESS FILE LEVEL - - - - - - - - CMBT/ENCO/+*ELAINE/+3.7.18-24 MOVE ALL BUSINESS FILE Y LINES AND OPTIONAL LINES 3 / 7 AND 18 THROUGH 24? ADD AGENTS NAME TO AGENCY PHONE FIELD CMBT/ARDEN/+20.32-36/+T.T*+SI.AZ*PASSENGER HAS A VALUABLE PAINTING+R.P+E MOVE ALL BUSINESS FILE Y LINES AND OPTIONAL LINES 20 AND 32 THROUGH 36? ADD ADDITIONAL BF ENTRIES AND END TRANSACT CMBT/8CJ//REYNOLDS/+*PETER/+3-7.15 MOVE ALL BUSINESS FILE Y LINES AND OPTIONAL LINE 3 THROUGH 7 AND 15 FROM BRANCH OFFICE? ADD AGENTS NAME TO AGENCY PHONE FIELD CMBT/YAT//TOURS MOVE ALL Y LINES FROM MEMBERSHIP (YAT) BUSINESS FILE WITH TITLE TOURS SINGLE BLIND MOVE - PERSONAL FILE LEVEL - - - - - - - - - CMPT/MANNS-OSULLIVAN/+*LIZ MOVE ALL Y LINES IN PERSONAL FILE AND ADD AGENTS NAME TO AGENCY PHONE FIELD CMPT/TREMAIN-HODKIN/+9-11.19/+T.T*+R.P+E MOVE ALL Y LINES IN PERSONAL FILE PLUS OPTIONAL LINES 9 THROUGH 11 AND 19? ADD ADDITIONAL BF ENTRIES AND END TRANSACT CMPT/GL4//TREMAIN-BRUTON/+*JILL/+16.19.25 MOVE ALL Y LINES IN PERSONAL FILE PLUS OPTIONAL LINES 16 / 19 AND 25 FROM BRANCH OFFICE? ADD AGENTS NAME TO AGENCY PHONE FIELD CMPT/1V/CV1//AMOCCO-JONES/+3.4.9 MOVE ALL Y LINES AND OPTIONAL LINES 3 / 4 AND 9 FROM PERSONAL FILE (AMOCCO-JONES) FOR PSEUDO CITY CV1 BELONGING TO CRS APOLLO ( 1 V ) CMPT/YAT//TOURS-BROWN/+2.7*03JAN MOVE ALL Y LINES FROM MEMBERSHIP (YAT) PERSONAL FILE (TOURS-BROWN) AND OPTIONAL LINES 2 AND 7 WITH DATE 03JAN CLIENT SPECIFIC MOVES - - - - - - - CM/C-2 DISPLAYED MULTIPLE FILE MOVE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 2 CMB/C-2.6 DISPLAYED SINGLE FILE MOVE OF A BUSINESS FILE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 2 AND 6 CMP/C-3.5.8 DISPLAYED SINGLE FILE MOVE OF A PERSONAL FILE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 3.5 AND 8 CMT/FORD/C-3 BLIND MULTIPLE FILE MOVE OF A BUSINESS FILE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 3 CMBT/XX1//FORD/C-3-4 BLIND SINGLE FILE MOVE OF A BUSINESS FILE FOR BRANCH OFFICE MOVING ALL LINES WITH CLIENT IDENTIFIER OF 3 AND 4 RELATED MOVES - - - - - - - CM/R DISPLAYED MULTIPLE FILE MOVE MOVING ALL R LINES RELATING THEM TO ALL SEGMENTS AND ALL PASSENGERS IN THE BOOKING FILE CMP/R DISPLAYED SINGLE FILE MOVE OF A PERSONAL FILE MOVING ALL R LINES RELATING THEM TO ALL SEGMENTS AND ALL PASSENGERS IN THE BOOKING FILE CM/R/P-2/S-1 DISPLAYED MULTIPLE FILE MOVE MOVING ALL R LINES RELATING THEM TO PASSENGER 2 AND SEGMENT 1 IN THE BOOKING FILE CMB/R/C-4/S-1-2/P-3 DISPLAYED SINGLE FILE MOVE OF A BUSINESS FILE MOVING ALL R LINES THAT HAVE A CLIENT IDENTIFIER OF 4 RELATING THE TO PASSENGER 3 AND SEGMENTS 1 AND 2 IN THE BOOKING FILE CLIENT FILE LIST - - - - - CLM DISPLAY LIST OF AGENCY FILES IN ASSOCIATED GROUP CODE CLB DISPLAY LIST OF BUSINESS FILES IN YOUR OFFICE CLB/X15/ DISPLAY LIST OF BUSINESS FILES IN BRANCH OFFICE X15 CLB/7AA7/ DISPLAY LIST OF BUSINESS FILES IN BRANCH OFFICE 7AA7 CLB/G DISPLAY LIST OF BUSINESS FILES BEGINNING WITH G CLB/N96/KIB DISPLAY LIST OF BUSINESS FILES STARTING WITH KIB FOR OWN OR BRANCH OFFICE CLP/HOOVER DISPLAY LIST OF PERSONAL FILES ASSOCIATED WITH SPECIFIED BUSINESS FILE CLP/S8T/CAMPBELL DISPLAY LIST OF PERSONAL FILE ASSOCIATED WITH SPECIFIED BRANCH BUSINESS FILE CLP/HARLE-BAF DISPLAY LIST OF PERSONAL FILES STARTING WITH BAF ASSOCIATED WITH THE SPECIFIED BUSINESS FILE CLP/WINES-B DISPLAY LIST OF PERSONAL FILES BEGINNING WITH THE LETTER B ASSOCIATED WITH SPECIFIED BUSINESS FILE CLB/YAT/ LIST MEMBERSHIP BUSINESS FILES BELONGING TO MEMBERSHIP AGENCY FILE (YAT) CLP/YAT/TOURS LIST MEMBERSHIP PERSONAL FILES FOR SPECIFIED BUSINESS FILE CL*S/SEARS SEARCH ACROSS SELECTIVE ACCESS OR GROUP CODE AGREEMENTS FOR SPECIFIED BUSINESS FILE TITLE CL*S/SEARS-HAYES SEARCH ACROSS SELECTIVE ACCESS OR GROUP CODE AGREEMENTS FOR SPECIFIED PERSONAL FILE TITLE CL*L REDISLAY LAST ACTIVATED LIST CL*10 DISPLAY FILE FROM LIST CL*PD PAGE DOWN THE DISPLAYED LIST CL*PU PAGE UP THE DISPLAYED LIST CLIENT FILE DELETE - - - - - - BUSINESS FILE MUST BE DISPLAYED FIRST - - - - - - - - - CXB/RIEDEL DELETE BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES CXB/J2X/ELLIS DELETE BRANCH BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES CXP/ROHRER-CURSON DELETE PERSONAL FILE CXP/J2X/MANNS-BONFIELD DELETE PERSONAL FILE FROM BRANCH J2X XP/TREMAIN-HAZELDEN:MARKS:PEPPLE DELETE MORE THAN ONE PERSONAL FILE FROM THE SPECIFIED BUSINESS FILE (MAXIMUM 40 PERSONAL FILES) CLIENT FILE REINSTATE - - - - - - CXB@RIEDEL REINSTATE BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES CXB@J2X/ELLIS REINSTATE BRANCH BUSINESS FILE AND ALL ASSOCIATED PERSONAL FILES CXP@ROHRER-CURSON REINSTATE PERSONAL FILE CXP@TREMAIN-HAZELDEN:MARKS:PEBBLE REINSTATE MORE THAN ONE PERSONAL FILE FROM THE SPECIFIED BUSINESS FILE (MAXIMUM 40 PERSONAL FILES) CLIENT FILE HISTORY - - - - - - - C*H DISPLAY CLIENT FILE HISTORY CLIENT FILE HISTORY CODES - - - - - - - DA DATA ADDED DM DATA MODIFIED DO DATA ORIGINATOR DX DATA DELETED DU DYNAMIC UPDATE REQUEST DR REINSTATED CLIENT FILE CLIENT FILE ASSOCIATION - - - - - - - - - CLIENT FILE ASSOCIATION PROCESS - - - - - - *CF DISPLAY A LIST OF BUSINESS AND PERSONAL DELETE CLIENT FILE REFERENCE - - - - - - CMREF@ DELETES CLIENT FILE REFERENCE FROM BOOKING FILE CMREF@1-4 DELETE CLIENT FILE REFERENCES 1 TO 4 FROM THE BOOKING FILE

Galileo General Entry

check queue history *HQT change mode of payment for specific pax TMU1F@/P4 send message to the airline V.AKQ*FREE TEXT open particular pnr from the particular queue Q/Q NO. +*RL-PNR NO. pull IN entry 0 EK515 M 15MAR DELDXB IN1 check all the codes H/BC add vendor locator in the booking in AK mode RL.AIRLINE CODE*VENDOR LOCATOR check queue history QW check the flight routing from availbility TTL (LINE NO.) check flight routing with in pnr TTFLTNO/DATE chek the fare rules with fare basis FD26APRBOMHYD/AI-E, FN* LINE NO. Entry for voiding reissue tickets TRVE/99912345678906 Entry for cancel refund of issue ticket TRNC99912345678906 check foot notes FH*1 chekck only airline private fares, any private fare, agency private fare FD11OCTDELBKK-PRI:A:P:G check routing based fare FR*LINE NO. check mileage FM*LINE NO. check the fare display validated the date of journey FDV10MAYDELBKK/LH check the permitted booking class application FDC*LINE NO. check list of unsaleable fare FU* check companion fare FDDELLON/EK*CMP*CMA check vusa fare FDNYCCHI*VAC*VNN check the historical fare FDBOMFRA10JUN10/LH check the fare for particular PTC FDDELLON/LH, FD*PTC check special fares FDDELFRA@SPCLS/LH, OR @APEX Infolink fare display L@LH/FDBOMCDG/LH, L@LH/MD check account code FDDELLON/BA-PRI-GEGE:P Fare compare FQBC Fare exempt all taxes FQTE Fare exemt only YQ tax or any particular tax FQTE-YQ check the fare for particular booking class FDDELNYC/LH-PRI-ACCE check specific account code FQ-:MINT OR ACCENTURE check master account code FQ-MINT Forcing fare with contract rule FQ-MINT@@TST1 Fare for premier class FQBB++-PREMF check the fare as per per the class of booking taken FQBB++-AB Info about the content of net fare data in simpler format FD*1/NET Best buy exempting all taxes FQBBTE How to refund etkt that has previously been exchanged 23203 delete the the ZP tax FBUTB1/ delete the PFC tax FBUPFC/ check the miles and kilometers of a flight DC*CITY/I OR DC*CITY/O delete the ticketed filed fare /0S1 Entry to update baggage allowance in a filed fare without losing the gurantee FF1BG30K check commission table for all the airlines CGCTD OR CGCTD/CYY update FFP no. in pnr SI.SSRFQTVZZHK1/FF12354563-NAME Entry to quote the fare if pax has amex GOLD card FQ-AXGOLD Past dated fare FD08JUN11DELSXR/9W-O.T05APR11/B check the afre along with afre basis FQS1-3@HRFAAW.4-6@WWRCZAAW/CCO Entry to check commission entered in filed fare TPC1 check the list of PNRS in a aparticular day LD/ALL/11JUN-D UPADTE PLATING CARIER TMU1CAI AIRLINES CONTACT NO. C*7A2/AI OR GC*436/23 HOW TO CHECK PAST DATED FARE FD15OCTDELPIT/AA.T15OCT10 CHANGE COMMISSION TMU1Z@ PICK SEA FARE OR PAX VISE FQ**SEA & FQP1**SEA CHAUFFEUR DRIVE ENTRY GC*EK/6 Check studnt fare FQ*STU AGE UPDATE FREQUENT FLYER NO. LH ALSO WANT TO REFLECT IN SQ SI.SSRFQTVZZHK1/FF1234567891234-JOHNSON/SAMR PASS TKT NO. SI.TKNM* CHECK PAST DATED BOOKING BY NAME PQ/28MAY11-MUTHA/PRAKASH DELET MODIFIER DTDAD TMU1D@ CHECK FARE DISPLAY BY DEAL CODE -- CLASS OF BOOKING --- WITH BASIC FARE FD17JULDELBOM/B-S/9W-PRI-ESS01:P CHECK THE FARE RULES WITH FD ENTRY FD13JULBOMFCO.T13MAY11/LX ENTRY FOR STUDENT FARE FQ*STUAGELIN PRINT CUPON NO. 1 OR CUPON NO. TSDTKTNO. WITH CHECK DIGIT CLAIM PNR 1ST C/ZZ*AB13HK THEN C/ZZ/OK AND R.P+ER CHECK CLINT FILL DETAILS H/CCD UPDATE BAGGAGE WITHOUT LOSING GARUNTEE FF1BG20K FARE ENTRY FOR COMPANION FARE (EK) FQP1*CMA/ACCCMP ;FQP2*CMP/ACCCMA CHECK LTC FARE FQ**LTC80/CAI TO SAVE HISTORICAL FARE FQ.H08SEP11 Delet fare fill slash 0s1 1 is fare fill no Check foid entry H/Foid CHECK CMP FARE FQEK/P1*CMA.2*CMP ADD VENDER LOCATER RECORD LOCTER --- AIR LINE CODE THEN * AIR LINE PNR RL.TG*QYHNGM CHECK PNR IN PARTICULAR Q Q/91+*RL-MQT4QS ENTRY TO MAKE SEGMNT LIVE RD.T/DATE *FREE TEXT*125.00 OR HELP PAGE H/RD UPDATE CAPING IN HMTQ JAPCC/D THEN HMTQ/D THEN HMTQ/I/3J90/U/PG-3 CREDIT CARD CODES -- -- AX --- DC --- CA --- VI --- TP --- JC AMEX --- DINERS CLUB --- MASTER CARD --- VISA --- AIR PLUS --- JCB unable to file the fare For Infant FQ**INF or FQ**INF/CIT If agent gets error that need total tax for breakdown zp FBUTB1/ (Ref h/fbu) in usa case How do I modify a hotel payment guarantee HOM1O/G-AX373900000000000EXP1209 see airline VL @@AI/VIEWPNR check the commission CGCTD/CAI For IT companion fare FQP1*CMA.2*CMP check LD entry for specific flight number LD/ALL/AI flight number/Date range-D How do quote the VUSA fare by FD FD12NOVDELJFK*VUSA/AA AIR LINE NO. GC*436/16 CANCEL REFUND OF ELECTRONIC TICKET -- INCL CHECK DIGIT--CANCEL REFUND OF ELECTRONIC TICKET TRNC99912345678906 MAKE PNR LIVE H/RD Quote history fare with fare basis fq@fare basis.tissue date Entry to check commission entered in filed fare TPC1 check the list of PNRS in a aparticular day LD/ALL/11JUN-D check the ticket no. notification format for a particular airline GC*200/5 display tax information for a particular country FTAX-IN OR FTAX*PFC-JFK Entry to keep B.F. live in GDS 0 TUR ZZ AK1 DEL 01JUL-LIVE PNR Entry to update group bookings *-/Group name quote hisyorical fare FQ.H21FEB10 display skyteam fares FDPARLHR/AF*ITX::USD revalidate or exchange a british airways ticket SI.BA*OFLD.BA005/LHRNRT/DATE check interline agreement for a plating carrier TKPVI/CBA check commission table for all the airlines CGCTD OR CGCTD/CYY TO CHECK INTERLINE AGREEMENT DT/IAT/DISAI TO FARE QUOTE FOR THE CHILD FQ/ACC OR FQ//ACC OR FQ*C02//ACC NETT REMIT CODE ENTRY -- -AI– Airline Information -- -- VC– Value Code -- -- NF -Nett Fare "TMU1A1-45678 -- -- TMU1AI-45678/VC-C0020 -- -- TMU1AI-45678/NFGBP600.00 " DELET SIGN ON AUTH ID : UR SIGN ON ENTER THEN RETRV GAIN STR/AGENT SIGN ON To get the list of Schengen countries TI-RGL/SCHN how to check the fare display for SKYTEAM regional passes FDCTYCTY20MAY*SKY/KL::USD List Of City Codes TI-RCC/DK How to check with air line participat in galileo gc*13/51

Galileo GDS useful Commands

AIRLINES ADDRESS

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